Job description:

Through Want Want online chat tool, we can receive customers online, answer customers' questions about products, introduce products and make orders close. Familiar with store products, have relevant product knowledge, and strictly implement the company's operating procedures. Familiar with Taobao shop shopping process, assist customer service to complete orders. Assist the supervisor in managing and operating Taobao shop. Age 18-30 years old, fast typing speed, good written language expression; Have a good sense of service, patience and sense of responsibility, and work actively; Taobao customer service experience is preferred.